ABOUT US

History

Old Republic Home Protection Co., Inc., was founded in California in 1974 and became a subsidiary of Old Republic International in 1982. We expanded beyond California in 1995, and we now serve real estate professionals and homeowners in numerous states across the country. We carry an A+ Better Business Bureau rating, and have for 30 years. We proudly operate under the BBB’s high service standards.

Mission

To offer a well-balanced mix of home warranty coverage, price, and service with genuine care.

Vision

We provide the industry’s premier customer service experience, making a positive difference in the lives of others.

Values

“People Helping People” isn’t just our motto, it’s the foundation of everything we do.

We’re here when you need us. We strive to…

• Build trusting relationships through open and honest communication

• Build a positive team and family spirit

• Be passionate and determined about the success of the organization—our Vision, Mission, Culture, and Values

• Act like owners through accountability and responsibility in our roles

• Be stewards of the Company’s resources

• And do what we do, well!

Culture

Our people make the difference! Each employee is a valued member of the Old Republic family, and our success depends on effective collaboration and honest communication. We pride ourselves on our ability to know the goal, own our role, keep it simple, and do the right thing!

Service Ethics

We Care – we handle claims on a case-by-case basis: fast, friendly, efficiently.

We Listen – we understand there is a human side to home warranties.

We’re Dependable – we want to give solutions, not excuses.

We’re Helpful and Sincere – we take pride in the service we offer.

We Know – there is a difference between company policy and customer service.

We Set the Premier Example – by offering comprehensive coverage and quality service at reasonable rates.

Our Goal – is to create a positive difference in your life.