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CONTACT US

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Request Service

Log in to your free Homeowner Central.

Mailing Addresses

Please note: we have two mailing addresses to be used for different purposes.

 

General Mailing Address

Use this address when mailing home warranty applications, required documents for service requests, and other general correspondence:

Old Republic Home Protection
P.O. Box 5017
San Ramon, CA 94583-0917

Secure Payments Mailing Address

Use this address when mailing checks to ensure secure payment processing:

Old Republic Home Protection
P.O. Box 7500
San Francisco, CA 94120-7500

Renew Your Home Warranty

Stay protected with valuable home warranty coverage year after year.

Ready to renew your home warranty plan? Renew your home warranty plan online or call us at 800.445.6999.

Contractor Relations

Members of our Independent Service Provider Network can log in to their Contractor Connection account or call us at 877.579.4559.

Are you interested in joining our Independent Service Provider Network? Complete this form. One of our representatives will send you our Service Provider Guide, answer your questions, and help you with the sign-up process.

Roof Diagnosis and Estimate for Repairs

If you requested service under your Limited Roof Leak Repair coverage and we authorized you to use an independent contractor, please:

Download and complete the Roofing Authorization Form

Submit the form, along with written estimate(s), to:

  • Online: Quickly upload your documents here

  • Fax: 877.445.6999
    Please mark your fax: ATTN: Roof Bid

  • Mail:
    Old Republic Home Protection
    Roof Bid
    P.O. Box 5017
    San Ramon, CA 94583-0917

Submitting Your Invoice—Authorized Outside Contractor (AOC)

If you requested service and we authorized you to use an independent contractor, please use one of the following methods for submitting your invoice(s). To avoid processing delays, please include your name, Plan Number, and covered property address on all correspondence.

  • Online: Quickly upload your invoice(s) here

  • Fax: 800.866.2488
    Please mark your fax ATTN: AOC

  • Mail:
    Old Republic Home Protection
    ATTN: AOC
    P.O. Box 5017
    San Ramon, CA 94583-0917

Proof of Repairs

If we asked you to provide proof of repair or replacement, please upload your receipt(s) and/or invoice(s) here.

Homeowners Insurance Deductible Coverage (Texas Only)

Note: This coverage is only available with purchase of the optional Homeowners Insurance Deductible Coverage. See your Declaration of Coverage for details.

If a claim is paid by your homeowners insurance as a result of secondary damage caused by a covered failure, please upload your proof of deductible payment here.

Unresolved Service Issues

Use this link to report concerns with an existing service request. Your service experience matters to us, and we'll address your concerns as quickly as possible.

Note: This link is for concerns with a previously reported service request. To submit a new request for service, please log in to your Homeowner Central account.

Unresolved Service Issues Form

Plan Refunds

We value your business and we hate to see you go, but we understand that life changes along with your coverage needs. To cancel your Home Warranty Plan, please submit your request in writing here.

We also recommend that you read your Declaration of Coverage for important information concerning Plan cancellations.